Lead Team Member

Makmur Yoga Cafe & Coffee · 📍 Lubuklinggau, Sumatera Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 22.000.000 per month
Makmur Yoga Cafe & Coffee is seeking a dedicated and passionate Lead Team Member to join our team. In this role, you will be responsible for leading and managing a team of baristas, ensuring high-quality customer service, and maintaining the café's operational efficiency. This is an exciting opportunity to be part of a growing business and make a significant impact on our customers' experience.

📋 Tanggung Jawab Pekerjaan

Lead and manage a team of baristas, ensuring they are trained and motivated to deliver excellent customer service.,Oversee the café's daily operations, including inventory management, cash handling, and equipment maintenance.,Ensure the café meets health and safety standards, as well as food safety regulations.,Train and develop new team members to ensure they meet the café's high standards.,Handle customer complaints and resolve issues promptly and professionally.,Monitor and report on team performance, sales, and customer feedback.,Assist in the development and implementation of the café's marketing and promotional strategies.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience in a similar role in the hospitality industry.,Proven ability to lead and manage a team effectively.,Strong knowledge of coffee preparation and espresso machines.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with POS systems and inventory management software.,High school diploma or equivalent. Relevant certifications in barista or hospitality management are a plus.

🛠️ Keahlian

Leadership and team managementCustomer service and conflict resolutionInventory management and cash handlingEquipment maintenance and troubleshootingMarketing and promotional strategiesPOS and inventory management software proficiency
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